Privacy Policy

At DriveHUD, your privacy is our priority.
This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit or make a purchase from www.drivehud.store (the “Site”).

By using our website, you agree to the terms outlined below.

1. Information We Collect

When you visit our website, we automatically collect certain information about your device, browsing behavior, and purchases. This includes:

a. Personal Information You Provide

When you place an order, subscribe, or contact us, we collect:

  • Full name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment details (processed securely via our third-party payment provider)

  • Any optional information you submit (e.g., product reviews, support requests)

b. Device and Usage Information

Automatically collected data includes:

  • IP address and general location

  • Browser type and operating system

  • Pages viewed, time spent, and actions on our site

  • Referring website or campaign source

c. Cookies & Tracking Technologies

We use cookies, pixels, and analytics tools (such as Google Analytics and Meta Pixel) to:

  • Improve website performance and personalization

  • Analyze traffic patterns and optimize marketing

  • Remember your preferences between visits

You can manage or disable cookies through your browser settings.

2. How We Use Your Information

We use your personal information for legitimate business purposes, including:

  • To process and fulfill orders

  • To communicate order updates and support responses

  • To provide tracking information and handle returns or refunds

  • To improve our website, marketing, and customer experience

  • To comply with applicable legal and tax obligations

  • To prevent fraud, abuse, or unauthorized transactions

We do not sell or trade your personal data to third parties.

3. Sharing Your Information

We share your data only with trusted partners necessary for operations:

  • Payment processors: to securely handle payments (e.g., Cashfree, Razorpay, PayPal, Stripe, etc.)

  • Shipping partners: to deliver your order and provide real-time tracking updates

  • Analytics & marketing tools: such as Google Analytics, Meta Ads Manager, and Shopify Analytics

  • Compliance authorities: when required by law, fraud prevention, or government requests

Each third-party partner adheres to strict data-protection standards consistent with global privacy laws.

4. International Data Transfers

Because we operate globally, your data may be transferred and processed outside your country of residence (for example, to our servers or partners in India, Hong Kong, Singapore, or the United States).

All data transfers comply with applicable international data-protection regulations, including GDPR where applicable.

5. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill orders and provide customer support

  • Comply with accounting, tax, and legal requirements

  • Resolve disputes and enforce our agreements

When no longer needed, your information is securely deleted or anonymized.

6. Your Rights

Depending on your region (e.g., the EU, UK, or California), you have rights to:

  • Access and request a copy of your personal data

  • Correct or update inaccurate information

  • Request deletion of your data (“Right to be Forgotten”)

  • Withdraw consent for marketing communications

  • Object to data processing or restrict its use

To exercise these rights, please contact us at support@drivehud.store with the subject line “Data Request – DriveHUD.”

7. Email & Marketing Communication

By subscribing to our newsletter or placing an order, you consent to receive:

  • Order confirmations and shipping updates

  • Product news, offers, and promotions

You can unsubscribe anytime by clicking “Unsubscribe” in the email footer or contacting support@drivehud.store

8. Data Security

We implement strong security measures to safeguard your data:

  • SSL encryption on all transactions

  • Encrypted storage for sensitive information

  • Limited employee access to personal data

  • Regular monitoring for unauthorized access or vulnerabilities

Despite these measures, no method of transmission over the internet is 100% secure. You use our website and services at your own risk.

9. Children’s Privacy

DriveHUD does not knowingly collect personal information from individuals under the age of 16.
If you believe a minor has provided personal data, please contact us immediately at support@drivehud.store, and we will promptly remove it.

10. Policy Updates

We may update this Privacy Policy periodically to reflect:

  • Changes in legal requirements

  • Updates in our technology or practices

  • Modifications to our service offerings

All updates will be posted on this page with a new “Last Updated” date. We encourage you to review this page regularly.

📩 Contact Us

If you have any questions, concerns, or data-related requests, please contact:

DriveHUD Privacy Team

📧 support@drivehud.store

🌐 www.drivehud.store

🕓 Response Time: Within 24–48 business hours